Cancellation Policy

Deposit and Cancellation (or no show) Charge Policy: We understand that things sometimes come up and that you may need to make changes to your appointment. we will always be as flexible as possible with our clients, for this reason the deposit will be refunded if you cancel the appointment with more than 48 hours' notice. However, we reserve the right to retain your deposit in case of late cancellations (any cancellation with less than 48 hours' notice). this may sound strict, but quite simply if you cancel with less than 48 hours' notice it is very difficult for us rebook your appointment slot(s) which means that we are unlikely yo treat another client in your place but we still have to pay running costs. We will always try to be sensitive to personal circumstances in the event of late cancellations. If you have a split payment plan for permanent makeup up and you don't show or cancel you second appointment with more than 48 hours you will need to pay an extra £30 penalty on top of the price of the second session. PLEASE MAKE SURE THAT YOU READ ALL THE INFORMATION PROVIDED IN THE WEBSITE REGARDING YOUR TREATMENT AND ALSO OUR PRIVACY POLICY. THANK YOU

Contact Details

• 708 Wimborne Road, Bournemouth, UK